ServiceActive

Persona Inquiries

Persona Inquiries represents a single user's interaction with a Persona identity verification flow, with templates, integration methods, and lifecycle management.

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Field note

What it does

An inquiry is a single instance of a Persona identity verification flow. Each time an end user goes through your verification flow, the details are wrapped in an inquiry object. In inquiry-based flows, Persona provides the UI for users to enter their information. You can customize the UI and choose which verification types to run.

Capabilities

Available capabilities

REST APIDashboardWebhook NotificationsIdentity verification

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Tags

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Ways to use it

Ways to use it

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Product features

Product features

Inquiry Templates

Configure verification flows with templates specifying screens, UI styling, verification types, and required checks.

Integration Methods

Hosted Flow, Embedded Flow, and Mobile SDKs for integrating Persona into apps.

Link Inquiries to Accounts

Use reference IDs to group multiple inquiries from the same user under one account.