SaaSActive

Paddle Retain

Fully integrated churn reduction suite that recovers failed payments, deflects cancellations, and upgrades customers automatically.

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Field note

What it does

Retain uses algorithms built on billions of datapoints to recover failed payments, deflect cancellations, and upgrade customers to longer-term plans automatically.

Capabilities

Available capabilities

Saved payment methods Installment payments Upsell checkout Overlay checkout Hosted checkout Payment Recovery Term Optimization Accept Payments Intelligent payment routing Payment method management Inline checkout Cancellation Flows Express checkout

Fully automated dunning

Automated dunning powered by algorithms using billions of datapoints.

Before you begin

Build and deploy Next.js app with Vercel and Supabase

Cancellation surveys and offers

Engages canceling customers with offers and surveys to retain revenue.

Checkout recovery

Checkout settings toggle

Turn payment methods on or off in Paddle > Checkout > Checkout settings; they are then available at checkout automatically.

Configure Paddle variables

Context-aware method display

Paddle shows methods based on transaction currency, customer location, and device, e.g. iDEAL only in the Netherlands for euro transactions.

Create a webhook destination

Create Git repo

Express checkout

Get an API key and client-side token

Hosted checkout

Inline checkout

Integrate with Supabase

Invoices

Multi-channel outreach

Reaches customers via email, in-app notifications, and SMS in 15+ languages.

One-click upgrades

Seamless one-click upgrades for customers ready for longer-term plans.

Overlay checkout

Paddle.js integration

Integrated with Paddle Billing out of the box via a small JavaScript snippet.

Set up your local environment

Set your environment

Sign up for Paddle

Sign up for Vercel and Supabase

Start deploy to Vercel

Subscriptions and refunds

One-time items, subscriptions, refunds, and chargebacks are supported for cards, Apple Pay, and Google Pay.

Supported payment methods

Cards, Alipay, Apple Pay, Bancontact, bank transfer, BLIK, Google Pay, iDEAL | Wero, KakaoPay, MB WAY, Naver Pay, Payco, PayPal, Pix, Samsung Pay, UPI, and WeChat Pay.