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FreeScout

Free self-hosted help desk and shared mailbox, Zendesk/Help Scout alternative

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Field note

What it does

PHP-based open-source help desk and shared mailbox system built on Laravel. Offers ticketing, customer support, and team collaboration features as a self-hosted alternative to Zendesk and Help Scout.

Capabilities

Available capabilities

REST APITicketing SystemShared MailboxShared InboxHelp DeskEmail integrationMobile apps (iOS/Android)Multichannel supportCustomer SupportOAuth Authentication

Tags

Tags

TicketingSelf-hostedShared InboxHelp DeskCustomer Support

Ways to use it

Ways to use it

rest

php / https://api-docs.freescout.net/

docker

Not filed / https://freescout.net/docker/

webhook

Not filed / https://freescout.net/zapier/