SaaSActive

Chatwoot

Open-source customer engagement platform with shared inbox, live chat, and AI assistant

Open source page

Field note

What it does

Chatwoot is a customer engagement platform that unifies messaging channels into a shared inbox, with live chat, AI-powered replies, automation, campaigns, and self-hosted deployment options.

Capabilities

Available capabilities

Tags

Tags

Ways to use it

Ways to use it

sdk

javascript / @chatwoot/widget

rest

multiple / https://www.chatwoot.com/developers/api

webhook

multiple / https://www.chatwoot.com/hc/user-guide/en/articles/how-to-use-webhooks

sdk

javascript / https://www.chatwoot.com/hc/user-guide/articles/1677580558

sdk

javascript / https://www.chatwoot.com/hc/user-guide/articles/1677580558

rest

any / https://www.chatwoot.com/hc/user-guide/articles/1677580558

rest

Not filed / https://www.chatwoot.com/developers/api-docs

webhook

Not filed / https://www.chatwoot.com/hc/user-guide/articles/1677667474-how-to-use-webhooks

sdk

javascript / https://www.chatwoot.com/hc/user-guide/articles/1677774873-website-live-chat-settings-explained

sdk

javascript / @chatwoot/sdk

webhook

Not filed / https://www.chatwoot.com/hc/user-guide/articles/1677774874-how-to-answer-conversations-from-slack

sdk

javascript / https://www.chatwoot.com/hc/user-guide/en/articles/website-live-chat

rest

any / https://www.chatwoot.com/hc/user-guide/en/articles/api-channel-inbox

webhook

any / https://www.chatwoot.com/hc/user-guide/en/articles/how-to-use-webhooks

rest

any / https://www.chatwoot.com/developers/api

webhook

any / https://www.chatwoot.com/hc/user-guide/articles/1677667473-how-to-use-webhooks

sdk

javascript / https://www.chatwoot.com/hc/user-guide/en/articles/react-native-live-chat

mcp

Not filed / https://www.chatwoot.com/hc/user-guide/en/articles/how-to-answer-conversations-from-slack

sdk

javascript / https://www.chatwoot.com/hc/user-guide/en/articles/website-live-chat

webhook

Not filed / https://www.chatwoot.com/hc/user-guide/en/articles/how-to-use-webhooks

oauth

Not filed / https://www.chatwoot.com/hc/user-guide/en/articles/how-to-answer-conversations-from-slack

sdk

ruby / https://www.chatwoot.com/hc/user-guide/articles/1677774874-how-to-answer-conversations-from-slack

rest

ruby / https://www.chatwoot.com/developers/api

webhook

ruby / https://www.chatwoot.com/hc/user-guide/articles/1677587474-how-to-use-webhooks

sdk

javascript / https://www.chatwoot.com/hc/user-guide/en

webhook

Not filed / https://www.chatwoot.com/hc/user-guide/en

rest

Not filed / https://www.chatwoot.com/hc/user-guide/en

webhook

Ruby / https://www.chatwoot.com/hc/user-guide/articles/1677693021-how-to-use-webhooks

sdk

JavaScript / https://www.chatwoot.com/hc/user-guide/articles/1677693021-how-to-use-webhooks

rest

HTTP / https://www.chatwoot.com/hc/user-guide/articles/1677693021-how-to-use-webhooks

rest

Not filed / https://www.chatwoot.com/developers/api

webhook

Not filed / Not filed

sdk

Not filed / Not filed

Product features

Product features

Advanced features explained

Apps and Integrations

Browse by topic

Chatwoot 101

Features explained

Help Center

Hey 👋, how can we help you?

Other channels

Reports

Setup account

Voice Channels

Website live chat