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Introduction Welcome Welcome ❗️ Updated Documentation for Impacted Customers 1NCE GmbH (Germany-based contracting entity) For new customers who purchased their first SIMs on/after 6th October 2025 and whose contracts are managed by 1NCE GmbH. This covers the following countries: Albania, Austria, Åland Islands, Bosnia and Herzegovina, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, French Guiana, Guadeloupe, Greece, Croatia, Hungary, Ireland, Iceland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Moldova (Republic of), Montenegro, North Macedonia, Martinique, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Sweden, Slovenia, Slovakia, San Marino, Ukraine → Continue (Platform v2) 1NCE Singapore PTE. Ltd. (Singapore-based contracting entity) For new customers who purchased their first SIMs on/after 7th May 2026 and whose contracts are handled via our Singapore entity. This includes the following markets: Australia, Bangladesh, Cambodia, China, Hong Kong (China), India, Indonesia, Korea (Republic of), Macau (China), Malaysia, Mariana Islands, Mongolia, Palau, New Caledonia, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam → Continue (Platform v2) 1NCE Japan KK. (Japan-based contracting entity) For new customers who purchased their first SIMs on/after 13 May 2026 and who are from Japan and whose contracts are handled via our Japan entity. → Continue (Platform v2) 1NCE Inc. (US-based contracting entity) For new customers who purchased their first SIMs on/after 20 May 2026 and whose contracts are handled via our US entity.
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